我可以退换包裹吗?
If the seller picks up package, please apply for the return/exchange.
If you seller is not possible to pick package up, customer should apply for the forward application. And the customer should pay the shipping fee.
如果卖家物品来回收物品,请直接申请退换货。
如果您的卖家无法提取包裹,客户应申请退换货并支付相应的费用。