[NOTICE] Guideline for Customs Declaration in Package Forward Order

Hello, this is KorGou.

As of October 18, KorGou notifies you that customers must fill out customs declaration with more specific and accurate information included when placing package forward order. If this rule is violated, the package in customs would be problematic to clear so that it can be redirected to KorGou or discarded. Furthermore, monetary fine would be charged. Let us introduce how to fill out declaration to prevent from any issue in customs.

  1. Item (Contents name)
    When specifying item’s name, customers are required to enter information more specifically. For example, like this:

Gifts, Stationery, Merch box, Documents (X) (contents inside should be clarified) / Plush Dolls, Photocards, Music albums… (O)
Cap (X) / Baseball cap (O)
Toy (X) / Wooden blocks for children. Plush dolls… (O)
Clothes, apparel (X) / Leather Jacket for men, Wool coat for girls… (O)
Accessories (X) / Sunglasses, Socks… (O)
Automobile part (X) / Air Filter, Brake parts, Windshield… (O)
Supplements (X) / Vitamins, Protein Powder (O)
Snacks (X) / Crackers, Potato chips (O)

  1. Total value (Price)
    It would be unacceptable to enter too low value or “0” as total price for each item. Even if you secured item for free or very cheap cost, price in declaration should be appropriate because customs inspect appropriateness based on general price of the goods. For instance, like this:

Unless customers who face this issue provide us with correct information, forwarding can be postponed. KorGou notifies that this rule is established for smooth forwarding. In order to check contents in a package accurately, customers are allowed to look up purchase record or utilize Premium Photo Service.

※ In case of severely low price issue, KorGou can voluntarily change its value to appropriate one given general price.

KorGou appreciates customers’ patronage as always.

Best regards,
KorGou

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