Notices

Hello, this is KorGou Service Center. Currently, Korgou is conducting a regular system maintenance, and the function of attached files, including photos, may not be smooth during this process. This system maintenance may take about 3~4 days as of today and we would appreciate your understanding. We would try our best to solve this problem

Hello, this is KorGou Service Center. Today we inform you that KorGou would get a day off on March 1 in KST. This day is Korean national holiday called Samiljeol. So we would be grateful if you use our service or send us any inquiries before or after. We always appreciate to our customers who

สวัสดีค่ะ (Hello)!We are going to have 1st ‘KorGou Trip’! We will see our dear Supporters in Bangkok on March 17. Get ready for enjoying our K-culture fair! Once you join KorGou and use our service, we will directly pass on your items. Then, you can save shipping fee! Only for items that arrive at the

Hello, this is Korgou Service Center. Today we inform this notice to give you guideline when you fill in [Disposal notes] of Disposal service. If your instructions are consisted of vague meaning in the note, wrong result can be caused by misunderstanding. So we suggest that you fill the note with clear and specific contents

Hello, this is Korgou Service Center. Today we post this notice to make clear regarding K-packet. Korea Post does not allow to ship packages for the parcels with gravitational or volumetric weight heavier than 2kg through K-packet.Nevertheless, if you choose K-packet option for such parcel, the forwarding application would be stated “Disputed / Problematic”. So

Hello, this is Korgou Service Center. Today, we would inform that we would change the way we carry out .We have made decision to take the photographs including only exterior of each product, and we would never open any item covered with wrap or plastic bag. Please make reference to below picture. Provided that you

Hello, this is Korgou. We wish you have happy time for new year. From 21st to 24th on January, we would be off for holidays, Korean New Years Day (called Seollal).So we would be so grateful if you use our services after. Best regards,Korgou.

Hello. We apologize that the photo upload function is not working smoothly due to the maintenance of Korgou system. We would do our best to complete the maintenance as soon as possible. Best regards, Korgou.

Hello, this is Korgou. Today, we inform that every air shipping for USA would be putting on hold because of the heaviest snow. So we would be grateful if you understand this situation.Plus, we really wish all of customers, families and neighbors would be safe. Best regards, Korgou.