Notices
Day off on August 15 for National Public Holiday
Hello, this is KorGou Customer Service Department. KorGou is spending very hot summer time. We hope our dear customers are doing well. Today we inform you of our off-day on August 15 in Korean standard time because this day is a Korean public holiday, National Liberation Day. As our service would be paused in this
Thank you for joining payback event
There was a lot of interest and benefits in our payback event from the change of the membership rating of Korgou in the first half of 2023. As a result of this event, about 1,000 members qualified, with benefits ranging from 50,000 won to 800,000 won per person. Please pay a lot of attention to
Change schedule of Festival in Canada
Hello, this is KorGou Customer Service Department. Today, we inform you of rescheduling for our fair in Canada. Recently, as massive wildfire has been broken out in Canada, it would be postponed until the things are looking up. We would put a notice afterward. KorGou hopes the disaster would quit as soon as possible and
Special benefit for the upgraded members
Greetings, this is Korgou. It is almost hot summer, and June is approaching. We hope you have a happy time. KorGou always appreciates that you are using our services!As a token of our appreciation, extra KorGou balance will be given to customers whose membership tier will rise. It is based on how much our service
Notice regarding National Holiday on June
Hello, this is KorGou Customer Service Department.Summer has come in Korea. We hope every customer has good days. We inform you that our service would be temporarily paused on June 6 because it is one of Korean national holidays, Memorial Day (Hyun choong il). We hope there is no confusion when you use apply for
Prohibition of import Cosmetic Items in Spain
Hello, this is KorGou Customer Service Department. We inform you that the import of cosmetics is currently prohibited under Spanish Customs regulation. We would like you to make reference to this point when you use Korou service. Thank you.
Notice regarding National Holidays on May
Hello, this is KorGou Customer Service Department. As May is coming closer and closer, we would inform you that there would be holidays. Since our works would be paused in these days, we hope our dear customers make reference to this notice in order to prevent from confusion for usage of our service. May 5:
Log in Problem
Currently, system checks are being carried out due to login problem in some countries. We apologize for the inconvenience in using the service, and we will solve the problem as soon as possible. If you can’t use the service because you can’t log in, please request the service by e-mail and we’ll proceed sincerely.
