Notices
Notice regarding the old packages
Hello, this is KorGou. Today we inform you the packages from forwarding application would be discarded for what has been applied for between July and December, 2022. (As per KorGou’s Terms of Service) So KorGou invites our customers to kindly make payment for any forwarding application mentioned above, by the end of this month. After
KorGou’s holiday in Christmas and New Year’s Day
Hello, this is KorGou. KorGou sincerely hopes our customers to be doing well and greet the new year with extreme happiness! Today, KorGou informs dear customers that Christmas (Mon, Dec, 25 in K.S.T) and new year day (Mon, Jan, 1 in K.S.T) would be our holidays. If possible, we recommend you to use KorGou’s service
Customs Policy
Hello, this is KorGou. Recently, some packages from KorGou have not been cleared by customs authorities. Such issues are often caused when customers enter inappropriate item name and total value for the customs declaration in a forwarding application. Since KorGou provides the couriers with declaration just as customers fill out, we are informing that customers
New policy for AliPay & Off-day on Oct, 9th
Hello, this is KorGou. KorGou in Korea is going through autumn. We hope all of our valueable customers have good days.Today, we put two important notices. 1. AliPay only via EximBay This information is for our customers who used AliPay for transfer to KorGou. We would like to inform our current Alipay customers of an
New policy for AliPay & Off-day on Oct, 9th
Hello, this is KorGou. KorGou in Korea is going through autumn. We hope all of our valueable customers have good days.Today, we put two important notices. 1. AliPay only via EximBay This information is for our customers who used AliPay for transfer to KorGou. We would like to inform our current Alipay customers of an
????????Korean traditional holidays, Chuseok.????????♂️????????♀️
Hello, this is Korgou Service Center.Korgou will have a Chuseok holiday(National Holiday) from September 28th to October 3rd and there may be a delay in using our services. However, the assisted purchase service and priority packing services will operate normally from October 2nd and Korgou will always do the best for our customers. We always
Increasing basic fee for Disposal service
Hello, this is KorGou. Today we would inform you of an important change on Disposal service. Due to the increasing environmental protection fee from the government, we cannot help but raising the basic fee from 10,000KRW to 30,000KRW. The change would be applied to the cases right away and customers get new disposal cost from
An available branch for GS25 Half-Price Delivery
Hello, this is KorGou.Are you enjoying your time with KorGou? We hope so. This notice is about the package by Half-Price Delivery of GS25 Convenience Store.When you buy something through personal transaction, some sellers use this courier because of its cheaper delivery fee. Instead, even if the seller fills out KorGou address, this courier delivers
Day off on August 15 for National Public Holiday
Hello, this is KorGou Customer Service Department. KorGou is spending very hot summer time. We hope our dear customers are doing well. Today we inform you of our off-day on August 15 in Korean standard time because this day is a Korean public holiday, National Liberation Day. As our service would be paused in this
