Notices

Customers are increasingly purchasing goods through overseas shopping malls rather than Korean shopping malls and sending them to Korgou address in Korea. As Korean customs decided not to allow this kind of import customs clearance anymore, Korgou import customs agency service has been suspended from May 2026. For goods coming in after that period, the

Hello, this is KorGou Service Team. Due to the current geopolitical dispute in the Middle East, delivery to European and Middle Eastern countries is being delayed or special fees are being charged. Please note this and hope that there is no mistake in the delivery application, and we will do our best to ensure that

Hello, this is KorGou Service Team. We are currently experiencing issues with emailing our system. We sincerely apologize for any inconvenience this may cause. We expect the issue to be fully resolved within 1–2 days and are doing our utmost to restore normal service as quickly as possible.KorGou is committed to providing a reliable and

Hello, this is KorGou. Due to the ongoing development of a new customs system by the U.S. government, all postal shipments from Korea to the United States have been suspended starting today. We apologize for the inconvenience caused to our U.S. customers using EMS, AIR, SEA PARCEL, and K-PACKET services through Korgou. Until the postal

Hello, this is KorGou.Due to recent policy enhancements by United States Customs and Border Protection (CBP), the standards for customs duties and taxes on shipments to the United States have been revised. If you are using KorGou for purchasing or forwarding items to the U.S, please read the following information carefully. Main Changes Important Notes

Hello, this is KorGou.Previously, there was no limit to the number of packages that could be included in a Package Forward application form.However, due to the global tariff war, there has been a request from the shipping companies to reduce the volume and weight, and we would appreciate it if you could understand that we

Dear KorGou Customers, Due to a recent Chrome browser update, some users may experience instability when accessing our website. If you encounter any difficulties, please feel free to contact us via email or Instagram DM, and we will assist you as quickly as possible. We sincerely apologize for any inconvenience and appreciate your understanding. Thank

Dear Valued Customers, We are currently in the process of updating our name servers to provide a safer and more stable service. During this transition, website access may be temporarily affected in certain regions. We anticipate that system stabilization will take approximately 1 to 2 days. In the meantime, if you have any purchase-related inquiries,