Notices
April Special Price Promotion for Disposal Service
Dear KorGou Customers, In response to the valuable feedback we’ve received from our users, KorGou is launching a limited-time promotion for our Disposal (Value-added) Service throughout the month of April. This promotion reflects the voices of our customers following recent service fee updates, and it represents our ongoing commitment to enhancing the user experience. We
Website Access Issue
Dear KorGou Customers, Due to a recent Chrome browser update, some users may experience instability when accessing our website. If you encounter any difficulties, please feel free to contact us via email or Instagram DM, and we will assist you as quickly as possible. We sincerely apologize for any inconvenience and appreciate your understanding. Thank
Temporary Website Access Issue
Dear Valued Customers, We are currently in the process of updating our name servers to provide a safer and more stable service. During this transition, website access may be temporarily affected in certain regions. We anticipate that system stabilization will take approximately 1 to 2 days. In the meantime, if you have any purchase-related inquiries,
KORGOU SERVICE PRICE CHANGE
Hello. This is KorGou. We, Korgou, are in an environment where it is difficult to maintain the service price as before due to a steady rise of international shipping costs due to a rapid increase in the exchange rate and an increase in labor costs.With these circumstances, we would like to inform you that we
Notice of discontinuation of premium repackaging service.
Hello, this is the KORGOU service team. From December 16, 2024, the premium repackaging service among various KORGOU packaging services will be suspended for the time being for the fast and sustainable packaging services. We will strive to provide better services. Thank you. Best regards, KORGOU Service Team.
[NOTICE] Guideline for Customs Declaration in Package Forward Order
Hello, this is KorGou. As of October 18, KorGou notifies you that customers must fill out customs declaration with more specific and accurate information included when placing package forward order. If this rule is violated, the package in customs would be problematic to clear so that it can be redirected to KorGou or discarded. Furthermore,
How to Use a South Korea Proxy Service
When you want to buy Korean products, it can be challenging if the seller doesn’t offer international shipping. While cost is one concern, there’s also the worry of whether you’ll receive your purchase safely. In this post, we’ll introduce how to use proxy services to shop for Korean products more easily.
[NOTICE] Markdown of UPS Shipping fee
Hello, this is KorGou.We hope every customer is doing so well. As per business contract between KorGou and UPS, KorGou successfully secured shipping fee rate with markdown for specific countries in North America, Asia, and Europe. Customers are invited to select UPS when placing a [Package Forward Order] because it would be very beneficial for
