Notices
[NOTICE] Guideline for Customs Declaration in Package Forward Order
Hello, this is KorGou. As of October 18, KorGou notifies you that customers must fill out customs declaration with more specific and accurate information included when placing package forward order. If this rule is violated, the package in customs would be problematic to clear so that it can be redirected to KorGou or discarded. Furthermore,
How to Use a South Korea Proxy Service
When you want to buy Korean products, it can be challenging if the seller doesn’t offer international shipping. While cost is one concern, there’s also the worry of whether you’ll receive your purchase safely. In this post, we’ll introduce how to use proxy services to shop for Korean products more easily.
[NOTICE] Markdown of UPS Shipping fee
Hello, this is KorGou.We hope every customer is doing so well. As per business contract between KorGou and UPS, KorGou successfully secured shipping fee rate with markdown for specific countries in North America, Asia, and Europe. Customers are invited to select UPS when placing a [Package Forward Order] because it would be very beneficial for
Notice on international shipping due to October holidays.
Hello, this is KorGou.We would like to inform you that shipping and CS services will be closed on October 3 and October 9 2024, as these are public holidays.Assisted Purchase Service would be normally operational, Customers are advised to apply for any service within this week in a rush.Applications made the day before a holiday
[NOTICE] Increasing shipping fee (FedEx)
Hello, this is KorGou. This day KorGou notifies that FedEx’s shipping fee would increase for several areas as of August 5 (K.S.T.), as emergency fee would pertain. This change would be reflected to shipping fee for [Package Forward Order], soon, as well.Hence, customers are recommended to pay for the order in a rush before the
[NOTICE] Maintenance for KorGou homepage
Hello, this is KorGou Service Team. As the number of KorGou customers have recently increased, there have been frequent malfunction and slowness in KorGou’s Web site. In order to improve for Web site, KorGou would undertake maintenance process on July 13 and 14. During this maintenance period, the Web site might temporarily suffer some problem
[NOTICE] A holiday on June
Hello, this is KorGou. This day, KorGou informs our customers of off-day on June 6 because of national holiday, Memorial Day (Hyunchung-il). Therefore, KorGou would tentatively cease every process for its services such as [Package Forward] and [Assisted Purchase]. Especially, customers are advised to note that the package would not be forwarded through [Korea Post
[NOTICE] Holidays in May
Dear KorGou’s valuable customers, KorGou appreciates your continual patronage.KorGou would have off-days on designated dates below because of national holiday. On these days, all services would not be processed tentatively. Especially, the packages, supposed to be shipped through [Korea Post AIR/SEA parcel], would be forwarded on Friday. Moreover, if there is any [Package Forward Order],
