Hello, this is KorGou Service Team. We are currently experiencing issues with emailing our system. We sincerely apologize for any inconvenience this may cause. We expect the issue to be fully resolved within 1–2 days and are doing our utmost to restore normal service as quickly as possible.KorGou is committed to providing a reliable and …
Hello, this is KorGou. Due to the ongoing development of a new customs system by the U.S. government, all postal shipments from Korea to the United States have been suspended starting today. We apologize for the inconvenience caused to our U.S. customers using EMS, AIR, SEA PARCEL, and K-PACKET services through Korgou. Until the postal …
Hello, this is KorGou.Due to recent policy enhancements by United States Customs and Border Protection (CBP), the standards for customs duties and taxes on shipments to the United States have been revised. If you are using KorGou for purchasing or forwarding items to the U.S, please read the following information carefully. Main Changes Important Notes …
Hello, this is KorGou.Previously, there was no limit to the number of packages that could be included in a Package Forward application form.However, due to the global tariff war, there has been a request from the shipping companies to reduce the volume and weight, and we would appreciate it if you could understand that we …
Dear KorGou Customers, In response to the valuable feedback we’ve received from our users, KorGou is launching a limited-time promotion for our Disposal (Value-added) Service throughout the month of April. This promotion reflects the voices of our customers following recent service fee updates, and it represents our ongoing commitment to enhancing the user experience. We …
April Special Price Promotion for Disposal Service Read More »
Dear KorGou Customers, Due to a recent Chrome browser update, some users may experience instability when accessing our website. If you encounter any difficulties, please feel free to contact us via email or Instagram DM, and we will assist you as quickly as possible. We sincerely apologize for any inconvenience and appreciate your understanding. Thank …
Dear Valued Customers, We are currently in the process of updating our name servers to provide a safer and more stable service. During this transition, website access may be temporarily affected in certain regions. We anticipate that system stabilization will take approximately 1 to 2 days. In the meantime, if you have any purchase-related inquiries, …
Hello. This is KorGou. We, Korgou, are in an environment where it is difficult to maintain the service price as before due to a steady rise of international shipping costs due to a rapid increase in the exchange rate and an increase in labor costs.With these circumstances, we would like to inform you that we …
Hello, this is the KORGOU service team. From December 16, 2024, the premium repackaging service among various KORGOU packaging services will be suspended for the time being for the fast and sustainable packaging services. We will strive to provide better services. Thank you. Best regards, KORGOU Service Team.
Hello, this is KorGou. As of October 18, KorGou notifies you that customers must fill out customs declaration with more specific and accurate information included when placing package forward order. If this rule is violated, the package in customs would be problematic to clear so that it can be redirected to KorGou or discarded. Furthermore, …
[NOTICE] Guideline for Customs Declaration in Package Forward Order Read More »
823-87-01612 | 통신판매신고번호 제2019-성남중원-0664호 | KORGOU | Byung Hun Kim
English : +82-70-4408-7580
Korean : +82-70-4250-0440
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